Refund policy

How to Request a Refund

All of our products are returnable within 30 days. To qualify for the return right, the following return conditions apply:

– The products must be unused
– The packaging must be undamaged

You will be responsible for paying for Your own shipping costs for returning Your item. 
Shipping costs are non-refundable.

If there is no prior contact or the return does not meet the conditions, we can unfortunately not accept the returned products. 

All refund requests must be sent to info@kynett.com with: 

  1. Order # - found on your purchase confirmation email
  2. Photo - clearly showing the item to be returned.
  3. Reason for Return - 1 or 2 lines about what didn’t work for you.

How to Get Your Money Back

We will send the final refund amount to your original payment source after we have confirmed your return and deducted any fees that apply.